At Accrovest, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices and rights available to you when you use the Accrovest website and services.
1. Information We Collect
Depending on how you use Accrovest, we may collect:
- Account information: name, email address, phone number and account credentials.
- Identity information: information required for identity verification where applicable.
- Financial information: transaction records, deposits, withdrawals and related payment information.
- Wallet information: cryptocurrency wallet addresses and transaction details where applicable.
- Technical information: IP address, browser type, device information, operating system and website activity.
- Communication information: information you provide when contacting our support team.
- Marketing preferences: information relating to newsletters, notifications and communications you choose to receive.
2. How We Use Your Information
We may use your information to:
- Create and manage your Accrovest account.
- Provide and operate our services.
- Process transactions and account requests.
- Verify accounts and help prevent fraud and unauthorized activity.
- Maintain the security and integrity of our platform.
- Provide customer support.
- Improve our products, services and user experience.
- Send important account and service notifications.
- Send marketing communications where permitted and where applicable.
- Comply with legal and regulatory obligations.
3. How We Protect Your Information
We use appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.
4. Sharing Your Information
We may share information where necessary with:
- Service providers that help operate our platform.
- Payment and transaction service providers.
- Identity-verification or fraud-prevention providers.
- Professional advisers where necessary.
- Regulators, law-enforcement authorities or other parties where legally required.
We should not say that Accrovest sells users’ personal information unless that’s actually happening.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to maintain sessions, remember preferences, understand website usage and improve our services.
Users should be given appropriate information and choices concerning cookies where required.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling legal, regulatory, accounting, security and dispute-resolution requirements.
7. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion where applicable.
- Object to or restrict certain processing.
- Withdraw consent where consent is the legal basis for processing.
- Request information about how your personal information is processed.